Who We Are
Our website address is: https://joynex.co.uk
At Joynex, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.
Sharing Your Information
We may share your data with:
- Trusted service providers (Royal Mail, Stripe)
- Legal authorities if required by law
- Analytics tools to improve site performance (e.g., Google Analytics)
- All partners are GDPR-compliant and contractually bound to protect your data.
What Personal Data We Collect and Why We Collect It
We may collect the following types of personal data:
- Identity Data: Name, email address, phone number
- Transaction Data: Billing/shipping address, order details, payment method
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent, clicks, and interactions
- Marketing Data: Preferences, reviews, and feedback
How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate order updates and support
- Improve website functionality and user experience
- Send promotional offers (only with your consent)
- Comply with legal obligations
How We Protect Your Data
We implement industry-standard security measures including:
- SSL encryption
- Secure payment gateways (Klarna, Stripe)
- Access controls and regular audits
- We never sell or rent your personal data
Your Rights (UK & EU Residents)
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office)
- To exercise your rights, contact us at: support@joynex.co.uk
Cookies
We use cookies to:
- Remember your preferences
- Analyze site traffic
- Personalize your experience
- You can manage cookie settings via your browser.
Contact Us
For questions or concerns about this policy, reach out to:
- Joynex Email: support@joynex.co.uk
- Website: joynex.co.uk